Lisa & MeLast updated: August 29, 2026
Our approach
"Lisa is built to notice, not to surveil. Everything below follows from that one line."
We collect what Lisa genuinely needs to hold a conversation and remember the handful of things you've told her — nothing more. We don't sell personal information, and we don't use it for advertising.
What Lisa & Me collects today
- What you say to Lisa. When you talk with her, your voice is sent to our speech-to-text service to be turned into text, and that text is sent to our AI provider to generate her reply, which is then turned back into speech for you to hear. This happens each time you talk with her.
- What Lisa learns about you during setup. In your first conversation with her, she asks what to call you, a little about the people in your life, and who to contact if she couldn't reach you. What she learns from those answers is kept so she doesn't have to ask again.
- Your emergency contact's name and number — but only the one person you actually choose, and only after you've confirmed it's them. See the next section for how that works.
How your emergency contact is chosen
When you tell Lisa who to call if she can't reach you, the app searches your phone's own contacts to find that person — that search happens on your phone, not on our servers. Your full contact list is never sent to us. Once you tap to confirm which person you meant, only that one contact's name and phone number are kept by the app, so Lisa can refer to them by name and the app knows who to reach.
Where things are processed
We rely on a small number of outside services to do specific jobs, and each receives only what it needs to do that one job in the moment:
- Deepgram turns your spoken words into text, and turns Lisa's replies back into speech.
- Anthropic (maker of Claude) generates the words of Lisa's replies from what you've said.
We don't share what you tell Lisa with anyone for marketing or advertising purposes, and we don't sell it. Legal review should confirm and formalize the specific data-handling terms we have with each of these providers before this policy is treated as final.
What we don't collect (on purpose)
We deliberately don't ask, and don't want to know: whether you live alone, your home address, medical or health information, or your ongoing location. If something like that comes up naturally in conversation, Lisa is instructed not to write it down or follow up on it.
How long things are kept
Right now, what Lisa has learned about you and your recent conversation lives only on your own phone, in the app itself — not on a server, and not tied to any account. Closing the app fully clears it, and the next conversation starts fresh. As we build features like remembering things from one day to the next, this section will be updated to describe exactly what moves to a server and how long it's kept there — nothing changes in this respect without this page changing first.
Security
We use industry-standard safeguards for information while it's in transit to and from these services. No system is perfectly secure, and we'll notify affected users as required by law in the event of a breach.
Children's privacy
Lisa & Me is not directed at or intended for use by children, and we don't knowingly collect information from anyone under 18.
An early, growing product
This app is still early, and this policy currently describes a simpler set of features than what's planned — there's no caregiver visibility, health tracking, or cross-day memory yet. As those features are built, this page will be revised to describe them honestly before they ship, not after.
Changes to this policy
We'll provide notice of material changes to this policy before they take effect.
Contact
Questions about this policy, or requests related to your data, can be sent to privacy@lisaandme.com.